If you own a Mercedes-Benz car, you might want to check your sunroof.
The German automaker has recalled more than 134,000 vehicles in the US and Canada due to a defect that could cause the sunroof glass to detach and fly off while driving.
This could pose a serious safety risk for you and other road users.
The recall affects various models of C-Class, CLK-Class, CLS-Class, and E-Class from 2001 to 2011.
In this article, we will tell you more about the Mercedes recall sunroof issue, how to find out if your car is affected, and what to do if it is.
What Are The Mercedes Car Models That Have Been Affected By Sunroof Recall?
There have been multiple recalls for Mercedes-Benz car models related to sunroof issues. Here’s a breakdown of the major ones:
1. 2001-2011 C-Class, E-Class, CLK-Class, and CLS-Class
This is the most extensive sunroof recall for Mercedes-Benz, affecting over 744,000 vehicles in the US alone. The issue lies in the bonding between the glass panel and the sliding roof frame, which may deteriorate over time, causing the glass panel to detach from the vehicle.
2. 2005-2010 C-Class with Panoramic Glass Roof
This recall affects over 6,700 vehicles with a specific type of panoramic sunroof (model 203.7 with code 413). The issue is similar to the previous recall, where the bonding between the glass panel and the frame might be faulty, leading to detachment.
3. 2020 C-Class, E-Class, and S-Class
This was a smaller recall affecting around 1,400 vehicles in the US. The problem here was with the sunroof shade, which could detach and block the driver’s view.
The issue first came to Mercedes’ attention in December 2017, and subsequent investigations led to an expanded recall in March 2021. To rectify the situation, Mercedes will inspect affected vehicles and replace the sunroof panel as necessary, free of charge. Owners will be notified by mail starting February 21, 2023. While the recall affects 123,000 cars in America, there have been no reports of this issue from the US market.
Important: Mercedes-Benz Rear Subframe Recall: Get the Facts and Secure Your Warranty Coverage
Why Is My Mercedes-Benz Sunroof Not Closing?
There could be several reasons why your Mercedes-Benz sunroof is not closing properly. Some of the common causes are:
- Debris or rust in the sunroof track or seal
- Faulty sunroof motor or cable
- The sunroof is out of sync with the switch
To fix the problem, you can try the following steps:
- Check the sunroof track and seal for any debris, rust, or damage. Clean and lubricate them if necessary.
- Try to reset the sunroof by holding the switch in the tilt position until you hear a click, then opening and closing it normally.
- If the sunroof still does not close, you may need to take your car to a Mercedes-Benz dealer or a qualified mechanic to inspect and repair the sunroof motor, cable, or switch.
What Is Mercedes Sunroof Called?
A panoramic roof is a common feature on many Mercedes-Benz cars. This type of roof gives a wide view of the sky and is often included in high-end models, but not always in more affordable ones.
What Is The Problem With The Mercedes Sunroof?
The problem with the Mercedes sunroof is that it can detach from the vehicle while driving, posing a serious safety risk for the driver, passengers, and other road users. This is caused by a defect in the bonding of the sunroof glass panel to the sunroof frame, which can degrade over time due to various factors, such as temperature, humidity, and drying time during the production process.
How do I know if my Mercedes has a recall?
To know if your Mercedes has a recall, you need to check the Vehicle Identification Number (VIN) of your car. The VIN is a 17-digit code that is unique to each vehicle and can be found on the driver’s side dashboard, the driver’s side door jamb, or the registration documents. You can enter your VIN on the Mercedes-Benz Recall Check page or the NHTSA website to see if your car is involved in any recall or other campaigns. If your car is affected, you should contact your nearest Mercedes-Benz dealer to schedule a free inspection and repair service. You can also call the Mercedes-Benz customer service at 1-800-367-6372 for more information.
What Is Mercedes Panoramic Roof?
A Mercedes panoramic roof, also sometimes called a panoramic sunroof, is a large sunroof that spans a significant portion of the vehicle’s roof, offering increased natural light and an airy feeling in the cabin. Unlike a traditional sunroof, which is typically located above the driver and front passenger, a panoramic roof extends further back, sometimes even reaching the second row of seats.
Here are some key characteristics of a Mercedes panoramic roof:
- Size: They are significantly larger than traditional sunroofs, providing a more expansive view of the sky.
- Panels: Some models feature multiple panels that can be opened or tilted electronically, allowing for fresh air circulation and ventilation.
- Sun shade: All panoramic roofs come with a sun shade to block out sunlight when needed.
- Material: They are typically made of tempered glass, which is strong and durable.
Benefits
- This can brighten the interior and create a more spacious and inviting atmosphere.
- Opening the sunroof can help to circulate fresh air and remove stale air from the cabin.
- The larger size offers passengers a better view of the surroundings, especially for those in the back seat.
Drawbacks
- Panoramic roofs are typically more expensive than traditional sunroofs.
- The additional weight of the glass can affect the vehicle’s fuel efficiency and handling.
- During hot weather, the large glass area can allow for more heat gain in the cabin.
What Is The Mercedes AMG Grille Called?
The distinctive grille found on many Mercedes-AMG vehicles is called the Panamericana grille.
It features vertical slats, inspired by the design of the legendary 1952 Mercedes-Benz 300SL race car. This car nicknamed the “Gullwing,” achieved numerous victories in races like the Carrera Panamericana, which gave the grille its name.
The Panamericana grille became a signature design element for the Mercedes-AMG GT in 2018 and has since been incorporated into many other AMG models. It’s a visual representation of the brand’s racing heritage and performance focus.
Also Read: Mercedes-Benz GLE-Class Fuel Tank Recall: What You Need to Know!
Mercedes Recall Sunroof Warranty
The warranty coverage for a Mercedes-Benz sunroof recall repair depends on various factors:
1. Recall Age
- Ongoing Recall: If your Mercedes-Benz is affected by an ongoing sunroof recall, the repair will be covered under warranty, regardless of your vehicle’s age or mileage. This is because the manufacturer acknowledges the defect and is responsible for fixing it at no cost to the owner.
2. Expired Warranty
- Expired New Car Warranty: If the sunroof recall is identified after your new car warranty has expired, the repair might still be covered under the Federal Safety Equipment Warranty. This warranty typically lasts for 5 years or 50,000 miles (whichever comes first) and covers specific safety components, including some sunroof mechanisms.
- Expired Extended Warranty: If you purchased an extended warranty, it might also cover the recall repair depending on the specific terms and limitations of your coverage.
What Is The Mercedes Recall Sunroof Cost?
The Mercedes recall sunroof cost is free of charge for the affected owners. Mercedes-Benz dealers will inspect and, if necessary, replace the sliding roof for free. The recall is expected to begin on February 21, 2023. If you own one of the recalled models, you should contact your nearest Mercedes-Benz dealer or customer service to schedule a service appointment.
Mercedes-Benz Sunroof Exploded
There have been reports of Mercedes-Benz sunroofs exploding, although it’s not a widespread issue affecting all models or years. Here’s a summary of the situation:
Reported Cases:
- Several media reports and online complaints cite instances of Mercedes-Benz sunroofs, particularly panoramic sunroofs, spontaneously shattering while driving or parked. These incidents reportedly caused:
- Loud explosions: Compared to the sound of a gunshot in some cases.
- Falling glass shards: Potentially causing injuries and damaging the vehicle interior.
- Distraction and safety concerns: Startling drivers and potentially leading to accidents.
Lawsuits and Investigations:
- Class-action lawsuits have been filed against Mercedes-Benz alleging the company knew about the potential for sunroofs to explode but failed to warn consumers.
- The National Highway Traffic Safety Administration (NHTSA) reportedly closed an investigation into the issue in 2020, stating they didn’t find evidence of a safety defect.
Possible Causes (unverified)
- The exact cause of these reported explosions remains unclear and unconfirmed. Some theories include:
- Manufacturing defects: Potential flaws in the sunroof glass or assembly process.
- External factors: Impact from road debris or extreme temperature changes, though these wouldn’t necessarily explain spontaneous shattering while parked.
Conclusion
The Mercedes recall sunroof is a serious issue that affects more than 134,000 vehicles in the US and Canada.
If you own one of the recalled models, you should check your VIN and contact your dealer as soon as possible to get your sunroof inspected and replaced for free.
This will ensure your safety and prevent any potential accidents or injuries caused by the sunroof detaching while driving.
The Mercedes recall sunroof is a rare but important example of how automakers need to monitor and fix any defects in their products to maintain their reputation and customer satisfaction.
